Operations Manager

Position: Operations Manager

Date Posted: August 6, 2025

Industry: Transportation and Logistics

Employment Type: Full Time

Experience: Not Specified

Qualification: Bachelor’s degree in Business or equivalent work experience

Salary: Confidential

Location: Irving,TX, USA

Company: Kenan Advantage Group

Description:
Kenan Advantage Group, a leader in the transportation industry, is actively seeking a motivated and experienced Operations Manager to lead and manage its regional operations in Irving, Texas. This position plays a pivotal role in ensuring seamless day-to-day functions, delivering exceptional service to customers, and overseeing personnel and logistics activities within the assigned territory.

As the Operations Manager, you will be responsible for creating and implementing operating strategies, overseeing personnel performance, and maintaining strong customer relationships. You will also ensure that the company’s safety-first values are upheld and that team members remain compliant with internal policies and standards.

Key Responsibilities:

• Develop operational strategies and plans tailored to the specific needs of the regional division
• Act as the main point of contact for drivers, addressing their inquiries regarding company policies, benefits, and payroll
• Create and manage efficient schedules for drivers and owner-operators
• Drive recruitment efforts to onboard new drivers and maintain optimal staffing levels
• Foster strong, long-term customer relationships and identify opportunities for business growth
• Resolve customer concerns in a timely and professional manner
• Uphold and enforce the company’s commitment to safety protocols and procedures
• Provide leadership and support to managers within the region
• Conduct coaching, performance evaluations, and disciplinary actions for team members when necessary

Desired Qualifications:

• Bachelor’s degree in Business or equivalent professional experience
• Solid background in the transportation industry
• Strong interpersonal and leadership skills
• Excellent verbal and written communication abilities
• Ability to adapt and contribute positively in a dynamic, team-oriented environment

All employees at Kenan Advantage Group are expected to:

• Encourage effective communication and teamwork across departments
• Provide helpful and constructive feedback to peers and third-party representatives
• Uphold the company’s standards for delivering high-quality services and operational excellence

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