Customer Service Representative

Position: Customer Service Representative

Date Posted: 11 February 2026

Industry: Retail / Customer Service / Logistics

Employment Type: Full Time

Experience: Not Specified

Qualification: High school diploma or equivalent

Location: Glenside, PA, USA

Company: U-Haul

Description:
U-Haul is hiring motivated and customer-focused individuals for the role of Customer Service Representative in Glenside, Pennsylvania. This position is ideal for people who enjoy helping others, working in a team-oriented environment, and providing excellent service. As a Customer Service Representative, you will be the face of U-Haul, assisting customers with rentals, equipment handling, and ensuring a smooth experience from start to finish.

U-Haul follows a “Hire Fast, Pay Fast” philosophy, allowing eligible candidates to start quickly and receive same-day pay. New hires may participate in paid working interviews and can qualify for hiring and certification bonuses through U-Haul’s training programs.

U-Haul Offers:

• Long-term career stability
• Growth and advancement opportunities
• Mindset App reimbursement
• Gym reimbursement program
• Health insurance and prescription coverage (if eligible)
• Paid holidays, vacation, and sick leave (if eligible)
• Life insurance coverage
• MetLaw legal assistance program
• Auto and home insurance options through MetLife
• Discounts on electronics, mobile plans, travel, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician access for children
• Dental and vision insurance plans
• Business travel insurance
• Employee Assistance Program (EAP)
• Identity theft protection
• Critical illness and group accident insurance
• Dave Ramsey’s SmartDollar financial wellness program

Customer Service Representative Responsibilities:

• Assist customers inside and outside the U-Haul center with products and services
• Operate smartphone-based U-Scan technology for rentals and returns
• Dispatch, return, move, and connect U-Haul trucks and trailers
• Inspect, clean, and maintain equipment, including checking fluid levels
• Answer customer questions and explain available products and services
• Prepare rental contracts and process returned equipment
• Install hitches and trailer wiring
• Fill propane tanks (training and certification provided)
• Operate a forklift (certification provided upon employment)
• Perform additional duties as assigned
• Participate in ongoing training through U-Haul University

Customer Service Representative Minimum Qualifications:

• Valid driver’s license with the ability to maintain a good driving record
• High school diploma or equivalent

Work Environment:
This role may involve moderate safety risks, including working around moving machinery, equipment, and chemicals. Protective gear such as gloves, goggles, or masks may be required at times.

Physical Demands:
The position requires physical activity, including standing for extended periods, moving indoors and outdoors, reaching different heights, and handling equipment weighing at least 50 lbs with or without assistance.

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