Medical Documents Admin

Position: Medical Documents Admin

Date Posted: 11 February 2026

Industry: Healthcare / Medical Records / Operations

Employment Type: Full Time

Experience: Not Specified

Qualification: High school diploma or GED

Salary: USD $21.00 – $23.00/hr

Location: United States REMOTE

Company: Evolent

Description:
Evolent partners with health plans and providers to improve outcomes for people with complex and costly health conditions. By connecting fragmented aspects of the healthcare system, Evolent ensures that patients receive consistent, high-quality care. Employees enjoy work/life balance, flexible schedules, and the autonomy needed to perform their best work. Diversity and inclusion are central to Evolent’s culture, encouraging employees to bring their whole selves to work.

The Medical Documents Admin supports the operations team by entering PHI and account information into the internal system, Insight, verifying documentation, and processing EHR updates. This role follows department workflows, maintains validation standards, and escalates specific requests to supervisors as needed. Adherence to policies and procedures ensures performance standards are met, contributing to efficient and profitable case delivery.

What You’ll Be Doing:

• Collect and sort data from various sources, distributing it to appropriate destinations within the organization and Insight.
• Process all EHR updates accurately and in a timely manner.
• Enter new patient information and referrals into Insight promptly.
• Maintain confidentiality of all collected data and ensure proper storage and documentation.
• Verify data accuracy, follow validation guidelines, and obtain missing information when necessary.
• Train and support new team members.
• Provide internal and external documentation support.
• Perform additional duties as assigned based on business needs.

Qualifications:

• Strong critical thinking, verbal, written, and interpersonal communication skills.
• High school diploma or GED.
• Healthcare experience is a plus.
• Ability to work independently with speed and accuracy, paying close attention to detail.
• Demonstrated initiative in identifying and resolving discrepancies quickly.

Technical Requirements:

• High-speed internet over 10 Mbps; call center employees must be able to plug directly into the home router.
• Technical requirements may change with office re-openings.

Additional Hiring Requirements:

• Government-issued photo ID for identity verification during interviews.
• Comprehensive background check, in-person I-9 verification, and possible drug screening.
• Use of AI tools during interviews is prohibited.
• Misrepresentation will result in disqualification.

Benefits:

• Medical insurance
• Eligible for performance-based bonus
• Comprehensive benefits package for qualifying employees

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